What's trending
Explore our newest resources to stay up to date on the latest industry developments, insights and emerging trends that are shaping the insurance landscape.
Solutions for a spectrum of risk
Some clients face simple risks that can be addressed with standard coverage. Others require highly specialized solutions to address their complex risks. We offer a range of tailored coverage for simple to complex exposures on an admitted and non-admitted basis to help you solve for the extremes, and everything in between.
Technology
The Hanover offers expertise and solutions designed specifically for a broad range of small and mid-sized tech organizations in three key industry segments. As part of our commitment to product innovation and delivering agency value, our technology experts continually enhance our suite of technology products to best serve this market.
Find everything you need to quote and issue business, service customers and more.
The Agency Place (TAP)
TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.
Online quote and issue
Our platforms offer quick quoting, clean quote proposals and fast, convenient policy delivery.
TAP Rewards
Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.
Subject to agency approval
Agency training
Access a variety of training sessions designed to help you quote and issue business, service customers, stay current on insurance trends and more.
Agency programs
Our third-party vendors can help increase your social media engagement, optimize your online presence, efficiently manage customer communications and referrals, and more.
Small business resource center
Explore our broad portfolio of products designed for small businesses.
Servicing resource center
Our service capabilities can help you manage your commercial lines accounts. Access links to key tools and resources, all in one location.
Applications and forms
Download or print industry and product specific applications.
Review our current commercial lines policy forms in our library.
Marketing materials
Access our full suite of marketing materials and sales tools and co-brand select documents in TAP Marketing.
From enhanced self-service options to quicker claims resolution, we continue to invest in tools, systems and solutions that make your customers' insurance experience easier than ever.
My Hanover Policy
Encourage customers to sign up for My Hanover Policy, our self-service portal where they can view their policy, sign up for billing text notifications, access risk management resources, view and update open risk assessment recommendations, file a claim and much more.
E-billing
We provide many ways for customers to pay their bills, including paperless options such as EFT, one-time online payments and pay over the phone. We also offer mobile text message reminders for billing events.
Hanover EZPay
With Hanover EZPay, businesses can pay their workers’ comp premium in real-time as part of their payroll process — by self-reporting payroll at the end of each pay period or linking Hanover EZPay with their payroll company.
E-delivery
From enhanced self-service options to quicker claims resolution, The Hanover continues to invest in solutions that make the customer experience easier than ever.
Weather resource center
Customers can use our resources to take action ahead of extreme weather events to help avoid potential losses and business interruptions.
Claims
Customers have several electronic options to help them through the claim process. From filing a claim online or on My Hanover Policy to virtual claims adjustor site reviews and convenient e-check payment resolutions, customers can resolve their Hanover claims quickly.
Enhance your clients' protection with our collection of programs that help assess risk management needs and provide education, training, and access to vetted partnerships.
Hanover CyberSecure ProgramTM
Cyber customers have access to free to discounted services from our vetted, industry-leading cybersecurity partners to help them keep an eye on possible threats and protect their business, with vendors specializing in threat detection and data protection to multi-factor authentication and beyond.
Hanover i-on Sensor ProgramTM
We have assembled a group of partners who provide sensor-based technology to help mitigate a wide array of risks, including water leaks, temperature control, heavy equipment tracking and more, to help keep businesses and their employees, patrons and property safe.
Hanover Work Safe Program
For organizations that keep workplace safety top of mind, the Hanover Work Safe model can help customers take a holistic approach to workplace risk management, offering resources to support safety management, training, risk assessment and more.
Staying up to date on insurance trends is essential to providing the right protection to meet your clients' needs. That's why we're committed to helping your agency succeed by offering valuable reports, video podcasts, articles, tips, and more to help you help your clients and enhance your knowledge.
Cyber Resiliency Report
Read our report to see how you can help your clients address gaps in basic cybersecurity prevention measures vulnerabilities.
Small Business Risk Report: A Focus on Workers' Compensation
Read our 2024 report to learn key insights into small business owners' workers' compensation programs.
Assessing business income
Every business has the risk of being interrupted and potentially shut down. That’s why business income (BI) coverage is a key component of every business insurance program.
Insurance will always be a relationship business, but building and maintaining relationships with customers looks different today than it did in the past. In order to continue to offer your clients a high caliber level of service, adding efficiencies into your workflow can help you achieve that goal more effortlessly. See some of the ways we can with you to help streamline your operations, optimize your business and grow your book.
Customer Service Center
Leverage the service center for standard and specialty lines policies to help you retain clients, while freeing up time for new revenue opportunities.
Hanover Agency Insight
See how we can deliver a deep and distinct consultative analytical engagement, informed by a multi-year view into your book of business.
Specialty consolidations
Discover how FasTrack helps your agency seamlessly consolidate small professional and executive lines policies to more efficiently manage policies and service customers with ease.
Find everything you need to quote and issue business, service customers and more.
The Agency Place (TAP)
TAP is your primary destination for servicing customers, recent quote activity, important updates and alerts, and other agency tools.
Online quote and issue
Our platforms offer quick quoting, clean quote proposals and fast, convenient policy delivery.
TAP Rewards
Participating agents can sign up with a one-time registration and earn rewards automatically when writing eligible new business.
Subject to agency approval
Agency training
Access a variety of training sessions designed to help you quote and issue business, service customers, stay current on insurance trends and more.
Agency programs
Our third-party vendors can help increase your social media engagement, optimize your online presence, efficiently manage customer communications and referrals, and more.
Small business resource center
Explore our broad portfolio of products designed for small businesses.
Servicing resource center
Our service capabilities can help you manage your commercial lines accounts. Access links to key tools and resources, all in one location.
Applications and forms
Download or print industry and product specific applications.
Review our current commercial lines policy forms in our library.
Marketing materials
Access our full suite of marketing materials and sales tools and co-brand select documents in TAP Marketing.
Our field leadership team
Why The Hanover
From standard solutions to highly tailored offerings for more complex risks, our broad and growing portfolio of specialized Commercial Lines capabilities offers the range of coverage, risk management and claims solutions you need to meet each client's unique needs.
$3.3B
in small, middle and specialty business, backed by “A” ratings from A.M. Best, S&P and Moody’s
$1.8B
in specialized areas including specialty lines, technology, human services, construction, financial institutions and more
Innovative approach
leveraging the latest risk management and claims technologies to achieve the best outcomes for clients
Continuous investment
to enhance your insurance experience with expanded quote and issue capabilities, e-delivery and more